1. Order Process
- All orders are subject to acceptance and availability.
- Once an order is placed, you will receive a confirmation via email or SMS.
- Zayden Refined reserves the right to cancel any order due to stock unavailability or suspected fraud.
2. Payment Method
Zayden Refined only offers Cash on Delivery (COD).
3. Shipping & Delivery
- We deliver worldwide through our trusted logistics partners.
- Delivery time may vary depending on your location.
- You must be available to receive the delivery and make the full cash payment upon arrival.
- Refusing to accept an order without valid reason may affect your future purchasing eligibility.
4. Returns & Refunds
Due to the nature of Cash on Delivery orders, we encourage you to inspect the product at the time of delivery. If you receive:
- A damaged or defective product, please contact us at [email protected] within 48 hours of delivery.
- Return requests are reviewed on a case-by-case basis.
We reserve the right to refuse returns if the product shows signs of use or intentional damage.
7. Intellectual Property
All content on the Zayden Refined website—including text, images, logos, and designs—is the intellectual property of Zayden Refined and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
5. Limitation of Liability
Zayden Refined will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delivery delays or product defects.
6. User Conduct
You agree not to:
- Use our site for unlawful purposes.
- Provide false information when placing an order.
- Attempt to interfere with the functionality of the website.
7. Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
8. Contact Us
For any questions regarding these Terms and Conditions, feel free to contact us: