At Zayden Refined, we are committed to delivering your orders swiftly, safely, and efficiently. Please review our shipping policy to understand how we handle deliveries worldwide.
1. Shipping Locations
We offer worldwide shipping to most major countries. If your location is not supported, we will notify you during or after checkout.
2. Delivery Method
We only offer Cash on Delivery (COD). You must pay in full at the time of delivery to receive your order.
3. Shipping Timeframes
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Time: Once shipped, deliveries typically take:
- 5–10 business days within major cities.
- 10–15 business days for remote or international areas.
Please note that delivery times may vary based on your location and customs regulations.
4. Shipping Charges
Shipping costs, if applicable, will be displayed at checkout. Some regions may be eligible for free shipping promotions.
5. Order Tracking
Once your order is dispatched, we will send tracking details (if available) via SMS or email. For any tracking queries, you can contact us directly.
6. Failed Deliveries
If the delivery is unsuccessful due to:
- Incorrect or incomplete address.
- Recipient unavailable.
- Refusal to accept or pay.
The order may be canceled, and you may not be eligible to place future orders with us unless valid reasons are provided.
7. Delays
We are not responsible for delays caused by:
- Customs clearance procedures.
- Weather conditions.
- Local holidays or carrier issues.
However, we will always keep you informed in case of unexpected delays.
8. Packaging
We ensure all orders are securely packaged to prevent damage during transit. If your package appears tampered with or damaged, please report it immediately to the delivery personnel and contact us.
9. Contact Us
For shipping inquiries or support, reach out to: